Support & Help
We're here to help you get the most out of Sunnah Daily. Find answers to common questions and get in touch with our support team.
Getting Started
- First Launch: Allow location access for accurate prayer times
- Sign In: Use your Google account for a personalized experience
- Daily Dua: Receive a beautiful dua popup each morning
- Qibla Compass: Calibrate your device for accurate direction
Frequently Asked Questions
Q: Why do I need to allow location access?
A: Location access is required to provide accurate prayer times based on your current location. This ensures you get the most precise prayer times for your area.
Q: How often are prayer times updated?
A: Prayer times are calculated based on your location and the selected calculation method. They update automatically when you change location or calculation method.
Q: Can I use the app offline?
A: Yes! Prayer times are cached locally, and the Qibla compass works offline. Daily content is also available without internet connection.
Q: How do I change the prayer time calculation method?
A: Go to Settings in the app to change the calculation method. We support multiple methods including Muslim World League, Islamic Society of North America, and others.
Q: How do I track my sunnah practices?
A: Navigate to the Sunnah tab to view available practices and challenges. Tap on any practice to mark it as completed for the day.
Troubleshooting
Prayer Times Not Loading
- Check your internet connection
- Ensure location services are enabled
- Try refreshing the app
Qibla Compass Not Working
- Calibrate your device by moving it in a figure-8 pattern
- Ensure you're not near magnetic interference
- Check that location services are enabled
Notifications Not Working
- Check app notification permissions in device settings
- Ensure the app is not in battery optimization mode
- Verify notification settings within the app
Contact Support
Can't find what you're looking for? Our support team is here to help!
Email: mibrahimzarar@gmail.com
Response Time: Within 24 hours
Languages: English
Website: Sunnah Daily